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Open Position: Community Work Incentives Coordinator


REPORTS TO:  Benefits 2 Work Program Manager

STATUS: Full-time, Hourly, Full Benefits. Some travel required. 

To apply: please submit resume, introduction letter drawing the connected from your resume/ work experience to this particular position and the completed questionnaire (see page 2).  Only applicants that send all required documents will be considered. For more information about This position is open closes Nov. 1, 2017. 

 Send to Ivan Rivera Benefits 2 Work Program Manager at ivanr@ability360.org  and address the subject line “Work Incentive Coordinator.”  Thank you.

POSITION SUMMARY: This position is a full-time providing benefits and work incentive consulting to Social Security beneficiaries. The CWIC provides Work Incentive benefits analysis, planning, and assistance to individuals receiving Social Security (SSA) disability benefits (SSI & SSDI) that are working or seeking employment. The CWIC does not address employment directly, instead focusing on the implications of employment rather than how to prepare for, find, and maintain employment. The CWIC works one-on-one (by phone, email and in person) with the beneficiary to help them understand how their employment goals are impacted by SSA and other benefit program rules. The CWIC also makes appropriate referrals to support the beneficiary’s employment goals. The CWIC provides group presentations to beneficiaries, service providers and community groups to educate them about the SSA Work Incentives including the Ticket to Work. Travels to conduct the above services and helps to develop related educational materials. 

MINIMUM REQUIREMENTS: Bachelor’s degree in health, social work, social science or a closely related field. Equivalent of 6 years education and experience may also be considered. Ability to complete necessary SSA sponsored out of state 5 day training and certification process. Selected applicants are subject to, and must pass a full federal background check. Positive attitude about work is a must. Ability to travel throughout service area independently is preferred; disability experience preferred; Bi-lingual Spanish preferred.


  1. Completes and maintains CWIC certification through ongoing training.
  2. Provide work incentives consulting services to support employment goals for SSA beneficiaries with disabilities ages 16 to 64.
  3. Documentation: Enter complete and accurate data into the assigned database system. Keeps accurate case notes on service delivery and completes all required documentation and reports.
  4. Understand SSA disability benefits and other federal and state benefits/ programs, the implication of earned income on those programs, associated work incentives, and can communicate their understanding to people with a diverse range of disabilities (physical, sensory and behavior), family members and service providers
  5. Proficient in the appropriate use of benefit analysis tools to demonstrate to the beneficiary the economic impact of employment like the Disability Benefits 101 website, written Benefits Summary and Analysis (BS&A) and Work Incentive Plans.
  6. Provide health insurance planning and counseling to support employment goals.
  7. Partner with community agencies to raise awareness of the economic benefit to employment for persons with disabilities and promote the B2W program.
  8. Conduct quality assurance/continuous quality improvement activities.
  9. Collaborate with and refer beneficiaries to employment partners to address their employment issues.
  10. Provides group presentations to educate beneficiaries and community partners about the work incentives.
  11. Completes job duties in a timely manner and prioritizes tasks effectively


  • Experience in working with SSDI and SSI beneficiaries, including people with a wide range of mental and physical disabilities.
  • Knowledge of the intent and content of the Ticket to Work and Work Incentives Improvement Act.
  • A track record of being able to engage a diverse clientele in services.
  • Expertise in conducting intake assessment for people with disabilities, understanding of and working with a range of government regulations.
  • Ability to do basic arithmetic computations to calculate benefits and work incentives.
  • Experience using motivational interviewing skills, person-centered and self-directed approaches; understanding of the principles of Independent Living philosophy, consumer empowerment and control
  • Knowledge of local labor markets, employment services, and employment-related service delivery systems for people with disabilities.
  • Effective analytical skills and ability to recognize when additional information is needed.
  • Proficient communication skills in English and in Spanish including public speaking; business writing; presentation development; collaboration and networking.
  • Computer competency for documentation and reporting purposes.
  • Ability to be flexible to changing circumstances and is a positive force in the workplace.
  • Ability to communicate with a diverse population with a variety of communication styles and cultural differences.
  • Effective time management skills


Work schedule requires flexibility and is dependent upon program needs. Work is typically performed in an office environmentally controlled setting. Tasks are occasionally performed for sustained periods outdoors and occasionally in hot, cold, or inclement weather. The position may occasionally require traveling out of area and working flexible hours, including weekends and evenings.

 SALARY:  DOE                                                                                 Date Revised: 10/3/17

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Work Incentive Consultant Application Questions

Please answer the following questions in brief paragraph format and return with your resume and cover letter to Ivan Rivera at ivanr@ability360.org  .

  1. Describe two major differences between SSI and SSDI Social Security benefits.
  2. What is the Trial Work Period and who gets to use it (SSI or SSDI)?
  3. What is the 2 for 1 offset work incentive and which program uses it (SSI or SSDI)?
  4. List 3 examples of an Impairment Related Work Expense (IRWE)?
  5. What is the "Ticket" described in the Ticket to Work and Work Incentives Improvement Act of 1999 (TWWIIA)?
  6. What is the "Expedited Reinstatement" work incentive under the Ticket to Work legislation?
  7. What change did the Ticket to Work and Work Incentive Improvement Act of 1999 make in the Medicare eligibility for beneficiaries with disabilities who work?
  8. What is the 1619(a) and (b) provision for SSI recipients?
  9. What does “SGA” mean and what is the current threshold
  10. What is an Employment Network under the Ticket to Work and Work Incentive Improvement Act of 1999?